Effective Date: 24/05/2026

Midlands Nightlife Medical is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, website, operational teams, or contact us directly.

1. Who We Are

Midlands Nightlife Medical provides welfare and first response support services operating within nightlife environments across Shropshire and the wider Midlands region.

For any privacy-related enquiries, please contact:

Email: Jessica.shipley@MNMedical.co.uk
Website: MNMedica.co.uk

2. Information We Collect

We may collect and process the following information:

Personal Information

• name

• email address

• phone number

• organisation or venue information

• enquiry details

Operational & Incident Information

Where operationally required, we may collect limited information relating to welfare or first response incidents, including:

• incident descriptions

• times and locations

• safeguarding concerns

• actions taken by responders

This information is only collected where necessary for operational, safeguarding, reporting, or legal purposes.

Website Usage Information

When visiting our website, we may collect:

• IP address

• browser type

• pages visited

• device information

• cookies and analytics data

3. How We Use Your Information

We may use your information to:

• respond to enquiries

• provide operational services

• manage partnerships and contracts

• improve safety and welfare services

• maintain operational records

• comply with legal obligations

• improve website performance and user experience

We do not sell your personal information to third parties.

4. Lawful Basis for Processing

We process information under one or more of the following lawful bases:

• consent

• legitimate interests

• contractual necessity

• legal obligation

• safeguarding and public safety responsibilities

5. Sharing Information

We may share information where operationally or legally necessary with:

• emergency services

• safeguarding authorities

• councils or community safety partners

• venue management

• legal or regulatory bodies

Information is only shared where appropriate and necessary.

6. Data Storage & Security

We take reasonable steps to protect information using:

• secure systems

• restricted access

• password protection

• secure digital storage procedures

While we aim to protect all information, no online system can be guaranteed fully secure.

7. Data Retention

We retain information only for as long as reasonably necessary for:

• operational purposes

• legal compliance

• safeguarding responsibilities

• insurance and reporting requirements

Information that is no longer required will be securely deleted or destroyed.

8. Your Rights

Under UK data protection law, you may have the right to:

• request access to your information

• request correction of inaccurate information

• request deletion of information where appropriate

• object to certain processing activities

• request restriction of processing

• withdraw consent where applicable

Requests can be made by contacting us directly.

9. Cookies

Our website may use cookies and analytics tools to improve user experience and website functionality.

You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The latest version will always be available through our website.

12. Contact Information

For privacy or data protection enquiries, please contact:

Midlands Nightlife Medical
Email: Jessica.shipley@MNMedical.co.uk
Website: MNMedical.co.uk